NCS Officer

Location Greater London
Discipline: The Foundation
Job type: Vacancy
Salary: ££23,000 - £26,000
Job ref: 002922
Published: 21 days ago
Expiry date: 24 June 2022

Salary: £23,000 - £26,000                        


Contract: Fixed Term until 31/12/2022 (with opportunity to extend).


Hours: Full Time. Some evening and weekend work required, plus summer/autumn residentials.


Location:                          WHU Foundation Beckton office, outreach work in schools and summer/autumn residentials. Opportunity for some remote/home based working.


Job Purpose:


West Ham United Foundation (WHUF) is seeking an NCS Officer to support the implementation and delivery of the NCS programme, giving young people a unique and inspiring experience. The role will include programme planning and set up, recruitment of young people, curriculum design, and activity delivery. You will coordinate NCS programme staff and support stakeholder engagement.


Supported by the UK Government, the NCS (National Citizen Service) is a voluntary personal and social development program for 15–17 year olds that aims to give them the confidence, skills and platform to make a difference within their local communities.


We are looking for a project officer with a passion for youth work and the commitment and determination to make a significant difference to the lives of the young people.  This is a highly demanding but rewarding role suitable for a dynamic, well organised and confident person with experience of working with young people.


Key Responsibilities:


*       Support the set up and delivery of the NCS programme.

*       Recruit young people onto the NCS programme.

*       Coordinate the delivery of “recruitment” events and “keep warm” activities for young people that will ensure a high turn up rate on programme.

*       To market and promote NCS within a variety of community settings including schools and colleges.

*       Support the recruitment, training and management of seasonal staff.

*       Contribute to the design of the programme activity timetable.

*       Arrange and deliver exciting and challenging activities to engage young people throughout the programme.

*       Support the engagement of a range of community partners to add value to social action projects, and help maximise the impact of the NCS programme.

*       Monitor and record young people’s engagement using the designated CRM system/s.

*       Understand and comply with the safeguarding and risk management processes and procedures.

*       Deputise for NCS Coordinator when appropriate.

*       Undertake any other relevant duties related to the further development, promotion, and sustainability of the programme.

*       Contribute to the wider development of the WHU Foundation and Learning department.


Person Specification

The ideal candidate will have skills and experience in the following areas: - Essential (E) Desirable (D)




*       Educated to Degree level in relevant subject and/or Youth Work qualification – L3 or above (E)

*       Safeguarding/Child Protection Training and First Aid (will be provided in post if not already done) (D)

*       Experience of working with young people (particularly 15-17 year olds) and an understanding of the issues they face. (E)

*       Experience of developing and contributing to community focused projects. (D)

*       Experience of working on the NCS programme. (D)

*       Experience / knowledge of secondary school / FE education sectors. (D)

*       Experience with Salesforce or other CRM or database which manages people and project information. (D)



*       An ability to engage and communicate positively with young people (E)

*       A positive “can do” attitude (E)

*       A commitment to supporting young people, and the principles of equality and diversity. (E)

*       Reliability and good timekeeping (E)

*       Responsible (E)

*       An understanding of safeguarding and health and safety in a youth work setting. (E)

*       Knowledge and understanding of the NCS programme. (D)

*       To have a good knowledge of the local community (D)

*       Proven planning and organisation skills. (E)

*       IT literate with particular emphasis on Microsoft and Google packages. (D)

*       A proven ability to work to under pressure to tight deadlines. (E)

*       Self-motivated and the ability to work on own initiative. (E)

*       Excellent communication skills including written, telephone and interpersonal skills. (E)


Please apply through our recruitment site at   by Friday 24th June.

Due to a high number of expected applicants, only those successful will be contacted