We are committed to the principle of equality and equal opportunities in employment and have been accredited with being a Disability Confident Leader. We will actively promote equality and equal opportunities in our business to ensure that individuals receive treatment that is fair and equitable and consistent with their relevant aptitudes, potential skills and abilities.
West Ham United FC is committed to equality and safeguarding children and ‘adults at risk’. Positions that involve working with such groups are subject to safer recruitment protocols, including DBS Disclosure at enhanced level.
West Ham United staff enjoy generous benefits, including a contributory scheme, 25 days’ leave and life assurance. You can also take advantage of childcare vouchers, interest-free season ticket loans, a cycle to work scheme and our employee wellbeing programme.
We believe that a diverse workforce strengthens our creativity and delivers the best commercial performance. We are, therefore seeking applications from high quality people, whose backgrounds, experience and identity broadens and enhances the diversity of our company.
As an employer we are committed to promoting and protecting the physical and mental health of our staff.
Job summary + Responsibilities
The West Ham United Community Training Ground is situated at the home of the West Ham United Foundation in Beckton, East London. From our hub site in Beckton, Newham, our work extends across east London, Essex and International sites, spanning all ages and abilities.
We are proud of our multi-layered diverse approach which means we can meet the needs of our beneficiaries whether it’s through our health initiatives helping those most vulnerable, providing mentoring, education and employment opportunities, keeping children and youths engaged and supported through sports and classroom provision, or giving people the opportunity to follow their football dreams on the pitch while also gaining qualifications off the pitch. We are wholly committed to helping others fulfil their potential as well as fulfilling our potential and responsibilities as an organisation.
Our purpose-built, UEFA Accredited, all-weather full-size state of the art 3G surface is flood-lit and available to be booked for full, half or quarter pitch bookings throughout the year.
The site also has Changing Rooms with showers, Toilets an IT Suite and houses the West Ham United Foundation Head Office.
We are seeking a Security Officer to ensure the compliant delivery of security services to West Ham United Foundation.
The successful applicant will be motivated, pro-active with a desire to deliver the very best service to West Ham United Foundation. They will also be able to demonstrate a 'can-do’ mentality and drive to perform at the very top of their game. Though the main focus is around security, duties will also include, some administration, ad hoc cleaning of security areas, key holder responsibilities and being a contact for the alarm monitoring.
The ideal candidate will have previous security experience, and excellent customer service skills.
1. To ensure that all departments are provided within an anti-discriminatory framework and take account of such issues as race, gender, sexuality, disability, religion, sexual orientation and age.
2. To carry out work in a manner which promotes equality of opportunity for both staff and clients.
1.Staff must evidence a commitment to the safety and welfare of children, young people and adults at risk regardless of their age, gender, language, religion, ethnic background or sexual identity and ensure the safety and protection of all children, young people and adults at risk taking part in any activity arranged by or in the name of the Club.
2.It is a requirement for staff to follow the Club’s Safeguarding reporting procedures to report without delay, allegations of abuse, poor practice or which is or may, impact on the welfare of a child, young person or adult at risk. After contacting and taking guidance from the Safeguarding Team, staff must use the Club’s Child Protection Online Management System (CPOMS ) to record the concern within 24 hours unless directed to do otherwise
Employees will be recruited and selected, promoted and trained on the basis of objective criteria.
The ideal candidate will have skills and experience in the following areas: - Essential (E) Desirable (D)
•Valid SIA Licence - Door Supervision (E)
•Previous Security Experience (E)
•Customer service experience (E)
•Experience in access and egress Control (D)
•Experience in authorising right of access (E)
•Experience in conducting personal searches (E)
•Experience in conducting internal & external patrols (E)
•Following site specific procedures (E)
•Experience working within a team (E)
•Conflict resolution training (D)
•Ad hoc cleaning (D)
•Able to contribute to the team
•Good attention to detail
•Working with the public
•Customer Focussed Approach
•Excellent verbal & written communication skills
•Ability to remain calm and professional in different situations
•Ability to use own initiative
•A passion and commitment to excellence
•Availability to work one weekend in three on a rota.