Project Manager

Location Greater London
Discipline: The Foundation
Job type: Vacancy
Salary: £Circa £32,000
Job ref: 002102
Published: about 1 month ago
Expiry date: 19 January 2022

We are committed to the principle of equality and equal opportunities in employment and have been accredited with being a Disability Confident Leader.   We will actively promote equality and equal opportunities in our business to ensure that individuals receive treatment that is fair and equitable and consistent with their relevant aptitudes, potential skills and abilities.


West Ham United FC is committed to equality and safeguarding children and ‘adults at risk’. Positions that involve working with such groups are subject to safer recruitment protocols, including DBS Disclosure at enhanced level.


West Ham United Foundation staff enjoy generous benefits, including a contributory scheme, 25 days’ leave and life assurance.  You can also take advantage of interest-free season ticket loans, a cycle to work scheme and our employee wellbeing programme. 


We believe that a diverse workforce strengthens our creativity and delivers the best commercial performance. We are, therefore seeking applications from high quality people, whose backgrounds, experience and identity broadens and enhances the diversity of our company.


As an employer we are committed to promoting and protecting the physical and mental health of our staff.


Job summary


West Ham United Foundation (WHUF) is seeking an outstanding candidate to coordinate and manage an innovative new employability programme that aims to help young people with experience of the care system into jobs within the health and care sector. Working collaboratively across the project core team – WHUF, Career Matters, North East London Health Care Partnership (NELHCP). The role is accountable for project objectives and KPI’s, and to oversee the coordination of a range of services both internally and across delivery partners.


We are looking for an exceptional project manager who can bring partners together to work collaboratively, has an understanding of the care system, and recognises the barriers to employment for young people. The project involves a number of key partners including: partnership management team and board, local authority and health and social care staff, delivery partners and other organisations and individuals working with care experienced young people.  The project manager will ensure the relationships with partners and young people are built and maintained alongside key information being shared and gathered to support success. The project manager will be responsible for the programme and monitoring its effectiveness so young people are accessing support and gaining skills for sustained employment. The role will involve working closely with partners across the NHS and Health and Social Care to create appropriate opportunities. A knowledge and understanding of the Health and Social care sector is an advantage.


The successful candidate will have the drive and ambition to develop a sector leading programme, delivering meaningful job outcomes to participants. Reporting to the Head of Learning, the position is based between the WHUF’s Beckton Office and project delivery hubs across North and East London. There will also be opportunities for remote/home working.


The project is a key element of WHUFs’ vision to maximise life-chances and inspire better futures for all. This role provides an opportunity to shape and develop a truly unique programme that makes a real difference to the lives of care experienced young people.


Key Responsibilities:


*       Coordinate the operational delivery of the Prince’s Trust funded project (name tbc) supporting care experienced young people into sustained jobs within the heath and care sector.

*       Maintain relationships with key stakeholders across the core project team, delivery partners and working partners.

*       Monitor and manage staff team and partner performance against KPIs.

*       Provide supervision for delivery team staff.

*       Foster and develop new partnerships to support and add value to the project.

*       Coordinate referral process for young people joining the programme and ensure data records are complete and updated.

*       Support with recruitment and vacancies management.

*       Act as an advocate for young people and the project.

*       Develop a high-quality curriculum for the delivery of  a pre-employment skills programme.

*       Oversee mentoring activities that support young people into jobs.

*       Contribute to regular governance meetings with project core team.

*       Produce monthly project reports      and attend monthly performance monitoring meetings with Prince’s Trust.

*       Contribute to and monitor the communications and marketing strategy.

*       Contribute to employer training events.

*       Foster a culture of excellence in safeguarding, data and health and safety.

*       Proactively support and promote WHUF’s equal opportunities policy and EDI initiatives.

*       Any other duties as reasonably requested by the line manager / organisation


Key Performance Indicators (Yr 1)


●            Young people engaged on programme – 300

●            Young people supported to secure a job offer – 190

●            Young people starting new job – 155

●            Young people sustaining their new job for 3 months+ - 150

●            Monthly project reports produced, including robust data collection.

●            Programme Partnership Board established


Equal Opportunities


1.    To ensure that all departments are provided within an anti-discriminatory framework and take account of such issues as race, gender, sexuality, disability, religion, sexual orientation and age.


2.   To carry out work in a manner which promotes equality of opportunity for both staff and clients




  1. Staff must evidence a commitment  to the safety and welfare of  children, young people  and  adults at risk regardless of their age, gender, language, religion, ethnic background or sexual identity and ensure the safety and protection of all children, young people and adults at risk taking part in any activity arranged by or in the name of the Club.


  1. It is a requirement for staff to follow the Club’s Safeguarding reporting procedures to report without delay, allegations of abuse, poor practice or which is or may, impact on the welfare of a child, young person or adult at risk.   After contacting and taking guidance from the Safeguarding Team, staff must use the Club’s Child Protection Online Management System (CPOMS ) to record the concern within 24 hours unless directed to do otherwise.


Employees will be recruited and selected, promoted and trained on the basis of objective criteria. 


Person Specification

The ideal candidate will have skills and experience in the following areas: - Essential (E) Desirable (D)




*         Educated Degree level in relevant subject (E)

*         Project Management qualification (D)

*         Proven experience of successful project management/coordination (E)

*         Proven achievement of KPIs that include job outcomes (E)

*         Managing financial budgets (D)

*         Experience of managing staff and/or managing external delivery partners (D)

*         Experience of working within or in partnership with the NHS, Health and      Social Care sector  or Local Authority.  (D)

*         Experience of working with care experienced young people (D)

*         Safeguarding/Child Protection Training and First Aid (D)



  • Ability to work collaboratively with others, building trust and developing strong relationships (E)
  • Motivated to set high standards for self and others, striving for excellence (E)
  • An eye for detail and an understanding of what high quality looks like (E)
  • Act as an advocate for project, gaining buy-in from stakeholders (E)
  • Can monitor allocation of resources and make contingency plans for changes where necessary (E)
  • Ability to plan and prioritise work flows (E)
  • Ability to analyse and integrate quantitative and qualitative data to assess progress and impact (E)
  • Knowledge and understanding of project management tools and CRM systems (D)
  • Excellent IT, communication and presentation skills (E)
  • Ability to both manage programme delivery and contribute to strategic developments (D)
  • Ability to develop good professional relationships with colleagues, employers, other outside agencies, alongside a flexible approach to working hours (E)
  • A creative, innovative thinker that is looking for ways to develop curriculum/programme content (E)
  • Understanding of curriculum design and employability skills (E)
  • Knowledge of the care system and understanding of the disproportionate disadvantage faced by care experienced young people (E)
  • Experience of working on projects working with young people, including asylum seekers, those known to youth justice and young people with special needs. (D)
  • Understanding of the Health and Social Care sector and appreciation of the job roles within them (E)
  • Acts with honesty and integrity, and understands how to use resources responsibly (E)
  • Values differences, and a commitment to, and understanding of, equal opportunities and ability to promote anti-discriminatory practice. (E)