Foundation Part Time Marketing & Communications Manager

Location London
Discipline: The Foundation
Job type: Part Time
Salary: £Competitive - Dependant on experience
Job ref: 001942
Published: 11 days ago
Expiry date: 25 December 2021

Hours: Part Time – Two days (14 hours) per week


Contract: Permanent 


Location: WHU Foundation Beckton office, including agile working arrangements and travel across East London. 


We are committed to the principle of equality and equal opportunities in employment and have been accredited with being a Disability Confident Leader.   We will actively promote equality and equal opportunities in our business to ensure that individuals receive treatment that is fair and equitable and consistent with their relevant aptitudes, potential skills and abilities.


West Ham United FC is committed to equality and safeguarding children and ‘adults at risk’. Positions that involve working with such groups are subject to safer recruitment protocols, including DBS Disclosure at enhanced level.


West Ham United staff enjoy generous benefits, including a contributory scheme, 25 days’ leave and life assurance.  You can also take advantage of childcare vouchers, interest-free season ticket loans, a cycle to work scheme and our employee wellbeing programme. 


We believe that a diverse workforce strengthens our creativity and delivers the best commercial performance. We are, therefore seeking applications from high quality people, whose backgrounds, experience and identity broadens and enhances the diversity of our company.


As an employer we are committed to promoting and protecting the physical and mental health of our staff.




Job summary


The award-winning West Ham United Foundation (WHUF) is seeking a Marketing and Communications Manager to help achieve its aims; forging exceptional relationships with stakeholders and promoting the organisation’s outstanding work in the community.


Reporting to the Head of Marketing and Communications, the Marketing and Communications Manager will make up an intrinsic part of West Ham United Foundation’s central team, responsible for internal and external marketing and communications outputs.


The post holder will need to be able to work independently as well as in a team to meet set objectives and will be required to have a great deal of interaction across Football Development, Community, Learning and Operations teams, as well as the organisation’s beneficiaries, ambassadors and Football Club colleagues.


Key Responsibilities:


  • Producing engaging marketing and communications outputs which raise the profile of the Foundation and its initiatives
  • Leading on plans and campaigns across a variety of channels
  • Providing strategic support
  • Creating and proof-read content for a variety of purposes, such as: press releases, website news, case studies, award nominations, match day programmes, social media posts, flyers and other materials
  • Managing interviews and media activities 
  • Co-ordinating events, campaigns and fundraising activities
  • Holding relationships with beneficiaries, ambassadors, media, stakeholders and charities
  • Delivering frameworks which aid the functions of the marketing and communications department and wider organisation
  • Supporting programme and player activities
  • Maintaining up to date monitoring, databases and decks
  • Working alongside team members to deliver best practice and support the organisation’s values 


Equal Opportunities


1.    To ensure that all departments are provided within an anti-discriminatory framework and take account of such issues as race, gender, sexuality, disability, religion, sexual orientation and age.


2.   To carry out work in a manner which promotes equality of opportunity for both staff and clients




  1. Staff must evidence a commitment  to the safety and welfare of  children, young people  and  adults at risk regardless of their age, gender, language, religion, ethnic background or sexual identity and ensure the safety and protection of all children, young people and adults at risk taking part in any activity arranged by or in the name of the Club.


  1. It is a requirement for staff to follow the Club’s Safeguarding reporting procedures to report without delay, allegations of abuse, poor practice or which is or may, impact on the welfare of a child, young person or adult at risk.   After contacting and taking guidance from the Safeguarding Team, staff must use the Club’s Child Protection Online Management System (CPOMS ) to record the concern within 24 hours unless directed to do otherwise.


Employees will be recruited and selected, promoted and trained on the basis of objective criteria. 


Person Specification

The ideal candidate will have skills and experience in the following areas: - Essential (E) Desirable (D)




*         Educated Educated to degree level or equivalent (D)

*         IT literate and digital awareness (E)

*         Proven record of delivering successful marketing and communications (E)

*         Full clean UK driving licence with access to own vehicle (D)



  • Creative, analytical and dynamic
  • Good time management (E)
  • Excellent written and verbal communications (E)
  • Understanding of the third sector (E)
  • Availability to work flexible hours on evening and weekends when required (E)
  • Understanding of the local areas
  • Ability to manage a diverse workload (E)
  • Strong project management skills
  • Knowledge of local and national media interests and activities (E)
  • Meticulous attention to detail (E)
  • Ability to work calmly under pressure and multi-task (E)
  • Genuine team player with good inter-personal skills (E)
  • Comfortable dealing with a variety of stakeholders
  • Ability to connect with audiences in a meaningful way (E)
  • Experience using a variety of communication channels (E)
  • Understanding and commitment to the Club’s Equality Policy and ability to promote anti-discriminatory practice (E)